Are families updated about their loved one’s well-being at Colonial Gardens?
Your level of involvement is completely up to you. Some families request to be notified of changes in condition, which we’re eager to accommodate, while other families would like to call or stop by daily to find out how their loved one is doing. We’re happy to accommodate that too.
At a bare minimum, we will always reach out to you before making changes to your loved one’s care plan, as soon as possible after a medical emergency, or if we note a change in their physical or mental health. Additionally, we always seek your participation in memory care planning once per quarter and upon changes in your loved one’s health.