Questions to Ask When Touring an Assisted Living Facility

Questions to Ask During an Assisted Living Facility Tour


Preparing yourself with the necessary information before taking an assisted living facility tour can help you evaluate how well the facility aligns with your or your loved one’s requirements. Knowing what questions to ask and what to look for during the tour allows you to assess the facility’s amenities, services, safety measures, and environment more effectively.

We’ve prepared a list of questions to ask when touring an assisted living facility to ensure that you make the most of your time on-site and are able to compare apples-to-apples when touring a few options.

What type of care is available?

Understand the range of care services available, from basic assistance with daily activities (such as bathing, dressing, and grooming) to specialized memory care for individuals with Alzheimer’s or dementia. Inquire about the facility’s approach to creating personalized care plans tailored to each resident’s specific needs and preferences.

Additionally, you may want to know what happens if you or your loved one’s care needs change over time. Learn what is the facility’s process for reassessing residents’ care needs and adjusting their care plans accordingly, including the potential transition to higher levels of care if necessary, e.g, whether an independent living resident can transfer to assisted living or memory care.

What kind of meal services do you offer?

When considering an assisted living facility for yourself or your loved one, understanding the meal services provided is crucial for ensuring a comfortable living experience. Ask about the variety and flexibility of menu options available to residents and whether they emphasize nutrition and balanced meals.

Ensure that the facility can accommodate special dietary needs, such as vegetarian, vegan, gluten-free, or medically prescribed diets. Learn how they handle food allergies and sensitivities to ensure residents’ nutritional requirements are met safely.

Additionally, some facilities may have buffet-style dining where residents can select their preferred dishes, while others may offer restaurant-style dining with waiter service. Family-style dining, where residents eat together at shared tables, can also foster a sense of community and socialization.

Can family/friends visit me?

Understanding the facility’s visitation policy can help ensure that family and friends feel welcome. For example, are they allowed to visit freely, or are there specific visiting hours or guidelines to follow?

Are they welcome to join you for meals or participate in social activities and events hosted by the facility? Sharing meals together or engaging in recreational activities, outings, or special gatherings can be an important social activity, providing an opportunity for residents to enjoy the company of their loved ones.

In addition, you may learn if there are any volunteer programs for loved ones to assist with activities, events, or other resident needs? Volunteering can be a meaningful way to contribute to the community and connect with fellow residents.

How does the facility enable residents to lead active lifestyles?

Ensuring that you or your loved one can lead an active and engaging lifestyle is crucial for the overall well-being and happiness while living in an assisted living facility. Look for a facility that offers a diverse range of activities that cater to different interests and abilities.

Are residents encouraged to suggest activities they would like to see offered? Are there opportunities for intellectual engagement or activities that promote physical fitness and mobility?

Physical activity is crucial for maintaining strength, balance, and overall health while brain exercises are essential for maintaining cognitive function and overall mental well-being.

Additionally, discover if there are any planned social gatherings, game nights, or group outings that can help combat feelings of loneliness and foster a sense of community.
Are there opportunities for residents to pursue hobbies, learn new skills, or engage in creative pursuits like arts and crafts?

What measures are taken to ensure a safe environment?

Get familiar with the facility’s security policies, particularly during the evening or night. Are there specific times when access to the community is restricted or when doors are locked to ensure residents’ safety? Are there surveillance cameras, door alarms, or other security measures in place to monitor and secure the premises? Some residents may have a form of dementia or be prone to wandering. In these instances it is very necessary to have effective security policies in place.

Moreover, find out if rooms and bathrooms are equipped with handrails and call buttons. These features can provide assistance and support to residents with mobility issues, reducing the risk of falls and accidents, or being a lifeline when an accident occurs.

How are caregivers equipped to handle residents’ unique needs?

Ask about the training and qualifications of caregivers employed at the assisted living facility, especially for staff members who work overnight shifts. Do they have certifications or specialized training in elderly care, dementia care, or other relevant areas? Are they trained in first aid, CPR, and other essential skills for responding to emergencies?

Learn if they’re equipped to handle residents’ medical conditions or health concerns to ensure that residents’ health needs are appropriately addressed. Are they trained to administer medications, monitor vital signs, or assist with medical devices as needed? Understanding the level of expertise can provide reassurance regarding their ability to meet your or your loved one’s specific needs, but also demonstrates their commitment to resident safety and care.

Do you have staff on-site 24/7?

Ensuring that there is round-the-clock staff coverage to assist residents with any emergencies or immediate needs, especially during nighttime hours, is essential for their safety and well-being.

Additionally, you need to determine if the assisted living facility has healthcare professionals, such as nurses or physicians, who can provide medical assistance or administer medications as needed. If you or your loved one requires specialized care for conditions like diabetes, mobility issues, or chronic illnesses, ask how they accommodate these needs.

Learn more about the facility’s emergency response protocols and procedures. How do staff members handle medical emergencies, falls, or other urgent situations that may arise? Knowing that trained staff members are available to respond promptly can provide peace of mind.

Can I bring my pets?

For many individuals, pets are beloved members of the family, and the ability to bring them along to an assisted living facility can significantly impact their overall happiness and well-being.

Ask if the facility allows residents to bring their pets with them when they move in. Do they provide assistance with pet care, such as dog walking or grooming, when a resident can no longer care for them independently?

Ask if there are designated areas for pet exercise or outdoor spaces where residents can enjoy time with their pets? Understanding the facility’s stance on pets will help determine if it’s a suitable option for you or your loved one.

From personalized care to a diverse range of nutritious meals prepared by skilled chefs, we prioritize the well-being and satisfaction of our residents. Our commitment to security extends to round-the-clock staff coverage, equipped to handle emergencies promptly, along with robust security measures to ensure residents’ safety.

Moreover, at Arbor Trace, residents can lead an active lifestyle, engage in meaningful activities, pursue hobbies, and enjoy social interactions with friends and family. Lastly but most importantly, we offer assistance with pet care to ensure the happiness and comfort of our residents and their furry companions.

Schedule your tour for the Arbor Trace community in Ontario, Canada today and discover why our community is the perfect place to call home. Don’t forget to bring along a list of questions or concerns you have. Our dedicated team will be delighted to provide you with all the information you need.

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