Community FAQ

One Windsor Way, Pittsburgh, PA 15237

(412) 599-1032

If your loved one is experiencing memory challenges, a specialized memory care community serves their needs best.

When a loved one begins experiencing memory challenges, you may already know that you’d like to look for a caring community for them. But with so many options available, it can be hard to know what type of community is a perfect fit. The answers to these frequently asked questions show why a specialized memory care community is a better fit for your loved one than a traditional nursing home.

What are you doing in light of the COVID-19 virus to protect residents’ health at The Haven at North Hills?

Do you offer Virtual Reality Therapy at The Haven at North Hills?

How long with the restrictions be in place at The Haven at North Hills?

Will I be able to see my parents if I move them in at The Haven at North Hills?

What safety protocols do you have in place for resident and staff at The Haven at North Hills?

What pandemic protocols are expected of new residents and/or their families during the move-in process at The Haven at North Hills?

Are you accepting new residents during the pandemic at The Haven at North Hills?

Are you testing residents and staff at The Haven at North Hills?

What measures does The Haven at North Hills take to secure its memory care facility?

Do residents at The Haven at North Hills each have an individual care plan?

Does The Haven at North Hills have specific policies for medical emergencies?

Do you allow for outside care (visiting) to be arranged in the Pittsburgh area? Who coordinates outside care for The Haven at North Hills?

What living arrangements do you offer for your The Haven at North Hills memory care residents?

Are The Haven at North Hills memory care residents grouped by cognitive level?

What advantages does a memory care facility like The Haven at North Hills offer versus in-home care?

Can memory care residents at The Haven at North Hills maintain familiar routines and a home-like environment like they would with in-home care?

Does The Haven at North Hills have a discharge policy for memory care residents?

How does the price change as my loved one’s disease advances and level of care changes?

What happens when my loved one exceeds the level of care that the community can provide?

Does a memory care community’s dining program make a difference for my loved one?

What types of specialized programming are available at a Memory Care facility that aren’t available at a traditional nursing home?

How does the community’s design affect my loved one’s care?

What types of assistance does a traditional nursing home provide? How is a memory care community different?

Does a memory care facility like The Haven offer more security than an assisted living facility?

What are the differences between Assisted Living and Memory Care, and does The Haven offer both?

Is The Haven an Assisted Living Facility in Pittsburgh?

Are there specific medications required for residents with dementia and how is medication managed at The Haven?

Does The Haven have a discharge policy specific for memory care residents?

Does The Haven allow outside care (visiting) to be arranged in the Pittsburgh area?

How does The Haven recommend communicating with a loved one who has been diagnosed with dementia?

Are memory care residents at The Haven required to follow a specialty diet?

Does The Haven’s staff ratio differ for memory care residents during the day and night?

Prior to admission to The Haven for memory care, will a thorough medical assessment be performed?

Does The Haven follow specific policies for medical emergencies?

Does The Haven admit residents at all levels of dementia or only specific levels?

How does the cost of a memory care community in Pittsburgh compare to in-home care?

Does The Haven group memory care residents by their cognitive level?

Do you offer individual memory care plans for residents at The Haven?

Is a resident’s health and cognitive function assessed at The Haven? How Often?

How does The Haven secure its memory care community?

Can you estimate how long someone will require care after a dementia diagnosis?

What type of living arrangements are available for memory care residents in your Pittsburgh memory care facility?

Are staff members at The Haven required to undergo dementia specific training?

Does my loved one with dementia need a secured memory care facility such as The Haven?

Are there pros moving to The Haven’s memory care facility vs. in-home care?

Can memory care residents at The Haven maintain familiar routines and a home environment like with in-home care?

Are families updated regularly about the well-being of their loved one at The Haven?

Does The Haven assist residents with Activities for Daily Living (ADLs)?