Jennifer Gross, Executive Director, and Lisa Jackson, Health Services Director at The Haven at North Hills in Pittsburgh, recently shared insights on how they create luxurious and comfortable accommodations for modern seniors. Their perspectives highlight what makes The Haven one of the leading retirement communities in Pittsburgh.
As Health Services Director and Registered Nurse, Lisa Jackson manages the admission process, crafts detailed care plans, collaborates with insurance providers, recruits and develops skilled staff, and supervises medication technicians. Meanwhile, Jennifer Gross, also a Registered Nurse and Executive Director, shapes strategies for excellence in resident care and oversees essential business operations to keep the community thriving.
The Haven offers personal care as well as specialized memory care in Pittsburgh—enabling seniors to age in place without giving up the comforts of home. According to Lisa, “Our number one priority is to keep all our residents as active, both mentally and physically, as possible.” Residents benefit from a busy activity program, attentive wellness nurses, and close coordination with physicians.
Memory care is a central part of this community’s services, yet few senior living Pittsburgh options provide this level of support. Jennifer explains, “We teach our staff to love [our residents as] the person they are today. Too much reminiscence used in the wrong way may make them feel as if they’re doing something wrong today. We celebrate the daily accomplishments.” This supportive environment helps residents coping with memory loss feel empowered and valued.
Despite a crowded market of retirement communities in Pittsburgh, The Haven at North Hills remains a top choice—even years after opening its doors. Lisa credits the staff’s longevity: many have served 10, 15, or even 20+ years. Such dedication reflects genuine passion and a strong sense of community.
Born and raised in Pittsburgh, Jennifer and Lisa have deep local roots, fostering a true “Steel City” spirit within The Haven’s population. They encourage prospective residents and families to arrange a personal meeting to discover this one-of-a-kind atmosphere—complete with hotel-like amenities and a familial bond between residents and staff.
The modern retiree is seeking a community that feels like home, and The Haven at North Hills delivers just that. If you’d like to learn more about our leadership, our commitment to excellence, or what retirement living could look like for you, contact us today for a tour and a personal visit. We look forward to meeting you and hearing your story!
🧁👩🍳 A little baking, a lot of creativity, and plenty of fun at Whitetail Springs Memory Care Community!
Our residents enjoyed a sweet afternoon creating their own cupcakes, choosing delicious toppings and enjoying music, coffee, tea, and great company along the way. ☕🍫🍪
We love seeing the creativity, connection, and joy that make moments like these so special! ❤️✨
#whitetailsprings #CreativeAging #LifeEnrichment #MomentsThatMatter #SeniorLiving
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Last month, chefs from across Sunshine Retirement Living came together for our annual Chef Conference to cook, learn, and connect with the people who make our culinary teams so special. 💛
From plate presentation and photo-ready dishes to collaboration and leadership, our chefs shared their knowledge and learned from one another. Together, they explored their own “culinary DNA” and reflected on what it means to truly listen to the teams they lead.
Beyond the presentations, there was time to cook side by side, exchange ideas, welcome new chefs, and catch up on life outside the kitchen. Those moments matter. They’re how colleagues across the country become the Sunshine family.
A special thank-you to Spencer Guzman, PhD, MBA,CEC, who leads our Sunshine chefs nationwide, for the hard work, care, and inspiration behind this year’s conference.
And to every chef who attended, presented, cooked, or shared an idea, thank you for making this gathering what it was. Whether you’re new to Sunshine or have been with us for years, your experience, creativity, and dedication make our entire team stronger.
At the heart of it all are our residents. What we learn together comes back to their tables through the meals we prepare and the care we put into every dining experience.
That’s the Sunshine difference.
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For Independent Living Communities Only
Move in by May 1st and get your first month’s rent waived
(Rent waived after 90 days of occupancy)
OR
Switch from a competitor and we’ll cover your moving expenses
(Up to $2,500 reimbursement)
